Privacy Policy
Your privacy is important to us. This policy explains how we handle your information.
Last updated: May 2026
1. Information We Collect
When you shop with SastaPK, we collect information necessary to process your orders and provide our services:
- Contact Information: Name, phone number, email address (optional)
- Delivery Information: Shipping address and city
- Order Information: Products purchased, order history, order notes
- Device Information: Browser type, IP address, device type (collected automatically)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders via phone, SMS, or WhatsApp
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We only share your information with:
- Delivery Partners: To deliver your orders (name, phone, address)
- Payment Processors: When digital payment options are available
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure. We encourage you to use strong passwords and keep your account information confidential.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and items in your cart. You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
8. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- WhatsApp: 0349 878 3390
- Phone: 0349 878 3390
- Location: Islamabad, Pakistan