Return Policy

We want you to be completely satisfied with your purchase. Easy 7-day returns on eligible items.

Days Return Window

From delivery date

Free

Return Pickup

For damaged/wrong items

5-7

Days Refund

After inspection

Eligible for Return

Damaged or defective products
Wrong item received
Product significantly different from description
Missing parts or accessories

Not Eligible for Return

Products used or altered after delivery
Items without original packaging
Products returned after 7 days
Clearance/sale items marked as final sale
Personal care items (for hygiene reasons)

How to Return an Item

Contact Us

WhatsApp us at 0311 574 2559 within 7 days of delivery with your order number and reason for return. Include photos if the item is damaged.

Get Approval

Our team will review your request and approve the return within 24 hours. We'll provide instructions for returning the item.

Ship the Item

Pack the item securely in its original packaging. For damaged/wrong items, we'll arrange a free pickup. Otherwise, you may need to ship it back.

Get Your Refund

Once we receive and inspect the item, your refund will be processed within 5-7 business days via bank transfer or Easypaisa/JazzCash.

Important Note

Please inspect your package at the time of delivery. If the package is damaged or tampered with, you may refuse to accept it. Take photos/videos while opening the package as proof in case of any issues.

Need Help with a Return?

Contact our support team for assistance with your return request.

WhatsApp: 0311 574 2559